You are not logged in. Click here to log in.

codebeamer Application Lifecycle Management (ALM)

Search In Project

Search inClear

Tags:  not added yet
IMPORTANT! The information on this page is unverified and unsupported. Always double-check the accuracy of the solutions provided. Evaluate and test the impact on any environments!

Diagrams - Unable to Display Diagrams in Document View after Upgrade

Description

After upgrade, when using the Document View on a tracker, users may notice empty spaces that replace diagrams created on the previous Codebeamer version:


The diagrams appear correctly after switching to edit mode or item detailed view:



It may also happen that no issues happen when using another browser.

Observed on

  • Codebeamer - 22.10-LTS (Gina)

Solution

Clear the browser's cache. This activity is strongly recommended after upgrade: Step 9. Clearing Browser Caches.


For any other Support options, questions, or inputs, visit: https://intland.com/technical-support/.